About Front AI
Front AI specialises in automating customer service through conversational AI and channel-strategy optimisation. A leader in AI-based customer service automation across the Nordics, it reports automating 3.5 million conversations a year and 300 FTE of savings for clients.
What they do
- Conversational AI chatbots
- Voice and email automation
- Generative AI for support
- reChanneld channel-strategy tooling
- Custom implementation and integration
How they work
Front AI serves banking, fintech, retail, education and insurance — clients include S-Pankki, Norion Bank, Nets, Edenred and Valio — automating informational requests, reducing call volume and optimising channels with controlled GenAI. Headquartered in Helsinki, Finland.
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Business Size Served
Front AI FAQ
Where is Front AI based?+
Front AI is headquartered in Helsinki, Finland. It also works with clients remotely.
What services does Front AI offer?+
Front AI offers AI Chatbots, Voice AI, Customer Support Automation, Email Automation, Custom AI Development and Generative AI Development.
Which industries does Front AI serve?+
Front AI serves Finance, Fintech, Retail, Education and Insurance.
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