About Three Palms
Three Palms (Three Palms LLC) is a Los Angeles-based AI operations partner for healthcare. It designs, runs and maintains voice AI for clinics, digital health companies and life sciences firms. Founder Jordan Michaels spent more than 15 years scaling healthcare operations, including as VP of Operations at GoodRx. Three Palms is a Gold Retell AI partner.
Its agents replace answering services and handle scheduling, confirmations, insurance questions and refill requests. They connect to practice management tools. One build replaced a three-person call center across 12 locations. It also runs voice outreach to prescriber offices for pharma and device companies, and serves home services businesses. Engagements start with a workflow audit, and the firm can stay on as a fractional AI partner.
Services
- AI receptionists replacing answering services
- Appointment scheduling and confirmations
- Provider outreach for life sciences companies
- Custom voice and workflow agents
- Fractional AI operations leadership
Services
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Voice AI Platforms
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Three Palms FAQ
Where is Three Palms based?+
Three Palms is headquartered in Los Angeles, United States. It also works with clients remotely.
What services does Three Palms offer?+
Three Palms offers Voice AI, AI Agents, Workflow Automation and Fractional CAIO.
Which industries does Three Palms serve?+
Three Palms serves Healthcare, HealthTech and Home Services.
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