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VUX

The future of AI-driven customer experience

Harrogate, United Kingdom Founded 2018 1-10

About VUX

VUX (VUX World Ltd, Companies House no. 11478100, incorporated July 2018) is a Harrogate-based conversational AI consultancy and media company. Founder Kane Simms started it in 2017 as a voice-technology podcast. It now advises enterprise brands on AI strategy, technology selection, and the design, build and testing of agentic and conversational AI systems.

Its consulting arm covers strategic advisory, technical builds of AI "digital workers", managed conversational AI services for SMEs, chatbot testing and team training. Client logos include Sage, Lloyds Banking Group, Loveholidays and Lebara, and VUX says it helped Lloyds scale its virtual assistant to 15 million conversations a year. It also runs a podcast, webinars and guides on voice AI and contact-centre AI.

Services

  • AI and CX strategic advisory
  • Conversational and agentic AI design and build
  • Managed conversational AI services
  • AI agent and chatbot testing
  • Conversation design training and enablement

Services

Industries

Use Cases

Business Problems

Improve Customer SupportAI AdoptionReduce Costs

Voice AI Platforms

ElevenLabs

Business Size Served

Small BusinessEnterprise

Countries Served

United Kingdom

VUX FAQ

Where is VUX based?+

VUX is headquartered in Harrogate, United Kingdom.

When was VUX founded?+

VUX was founded in 2018.

How many employees does VUX have?+

VUX has 1-10 employees.

What services does VUX offer?+

VUX offers AI Consulting, AI Strategy, Conversational AI, Conversation Design, Voice AI and AI Agents.

How much does VUX charge?+

VUX's pricing: Clutch: $200–$300/hr, $10,000+ minimum project (source: Clutch profile).

Which industries does VUX serve?+

VUX serves Finance, Customer Support, Travel, Telecom and Retail.

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