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AdaptiveX

Replace traditional BPO with voice agents, chat automation and workflow AI

About AdaptiveX

AdaptiveX is a Singapore-based AI automation agency that replaces traditional business process outsourcing with intelligent agents. It offers voice, chat and workflow automation that is PDPA-compliant and multilingual, serving enterprises across ASEAN, Australia and the Americas with 24/7 AI operations.

What they do

  • Voice agents (inbound/outbound call automation)
  • Omnichannel chat automation (web, WhatsApp, Telegram)
  • Complex workflow orchestration
  • Financial Controller Agent (reconciliation, close, reporting)
  • AI strategy workshops and custom implementation

How they work

AdaptiveX serves fintech and financial services, on use cases from triage, bookings and enquiries to KYC processing, claims handling and financial reporting. Done-for-you implementation with ongoing partnership. Headquartered in Singapore.


Services

Industries

FintechFinance

Use Cases

Inbound Call AutomationAppointment BookingCustomer SupportDocument ProcessingReporting Automation

Business Size Served

Mid-MarketEnterprise

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