Idea Link

Idea Link is an EU-based engineering team delivering custom AI solutions and production-grade agents that integrate with existing systems. It ships AI automation to staging within two weeks, with full code ownership, GDPR compliance built in and no vendor lock-in.

What they do

• AI agent development and workflow automation
• Business-process automation
• AI customer support, sales and marketing
• Document intelligence (RAG)
• AI product development and consulting

How they work

Idea Link serves SaaS and B2B tech, insurance and fintech, real estate, logistics, professional services and manufacturing, on use cases from support triage and invoice reconciliation to claims intake and automated reporting. It builds with OpenAI, Claude, Gemini and open-source models (Llama, Mistral, Qwen). Headquartered in Kaunas, Lithuania, with an office in London.